Privacy Policy

1. Information We Collect
We may collect the following types of information:
Personal Information

• Name, email address, phone number

• Billing and shipping address

• Payment details (processed securely via third-party payment gateways, never stored on our servers)

Non-Personal Information

• Device type, browser, IP address

• Usage data such as pages visited, time spent, clicks

• Cookies and tracking technologies for analytics and site performance

User-Generated Data

• Emails or messages you send us

• Feedback, survey responses, or participation in community groups

• Content you create with our digital templates (not stored unless voluntarily shared)

2. How We Use Your Information
We use the information we collect to:

• Process and fulfill your orders (digital & physical products)

• Deliver email newsletters, updates, and promotional offers

• Provide access to digital products (templates, e-books, online courses)

• Improve website experience, personalize content, and optimize usability

• Analyze trends through tools like Google Analytics

• Respond to customer inquiries and support requests

3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Payment processors (Stripe, PayU, Razorpay), shipping providers, newsletter/email platforms (Mailchimp, SendGrid).

• Analytics & Marketing Tools: Google Analytics, Meta/Facebook Ads, and other tools that help us understand site usage and improve marketing campaigns.

• Legal Obligations: If required by law, regulation, or legal process.

4. Cookies & Tracking Technologies
Our site uses cookies to:

• Remember your preferences and login details

• Track cart and checkout processes

• Measure traffic, performance, and marketing effectiveness

You can manage or disable cookies via your browser settings, but some site features may not function properly.
5. Your Rights
Depending on your location, you may have rights under GDPR or local laws, including:

• Access & Portability: Request a copy of your personal data.

• Correction: Update or correct inaccuracies.

• Deletion: Request deletion of your personal information (subject to retention requirements).

• Opt-Out: Unsubscribe from marketing emails anytime by clicking “unsubscribe” in the footer.

To exercise these rights, contact us at: [Insert official support email].
6. Data Security
We implement industry-standard security measures to protect your information. While no system is 100% secure, we regularly update our practices to safeguard against unauthorized access, misuse, or disclosure.
7. Third-Party Links
Our website and content may include links to third-party sites (YouTube, Facebook, Instagram, etc.). We are not responsible for their privacy practices. Please review their policies before sharing information.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from children. If you believe we have unintentionally collected such data, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: info.chintan.shop@gmail.com
🌐 Website: www.chintan.shop
📍 Address: Kolkata, India